Call us free on: 0800 234 3234

Is it possible to sue the NHS for negligence?

Is it possible to sue the NHS for negligence?

The simple answer is yes. A lot of people are put off making claims against the NHS as they think it might be daunting or difficult. It is neither of these things with the assistance of an experienced knowledgeable Solicitor like we have here at Been Let Down.


There are a few important factors to consider before making a medical negligence claim. The most important thing is to establish whether your circumstances and the medical issue you’ve experienced are actual grounds for a negligence claim, or simply for a complaint.

The NHS has well established complaints procedures that are designed to resolve issues quickly and efficiently, and to identify faults in procedures and thereafter make recommendations to put them right. All NHS complaints are dealt with by the NHS Patient Advice and Liaison Service (PALS). PALS charter is not responsible for disciplining or dismissing medical practitioners, or for deciding upon or awarding compensation.

If your issue is more about being dissatisfied with general procedures and you are looking to highlight issues for improvement, then the PALS procedure is probably the best route for you.

However if you believe that you have suffered injury, pain or loss due to a specific act of a medical practitioner or the general level of care received, and you believe that you deserve compensation then you need to seek advice in respect of making a medical negligence claim.

Making your claim

In seeking to establish the validity of any medical negligence claim a Solicitor will be looking to establish two key factors:

1. Was your Doctor, Nurse or medical team at fault to the extent that they did not provide a level of service and care equal to what would be expected of another professional in their field.
2. Did you suffer actual harm, injury or loss as a direct result of this lack of care.

This is sometimes called the Bolam test. It can sometimes be a tricky test to satisfy and a close examination of the facts will be necessary.

Your Solicitor will help you gather evidence to establish whether the above conditions are met. If they think your case meets the above criteria, and that you have a reasonable chance of bringing a successful claim, then they may agree to take on your case on a ‘No Win, No Fee’ basis. We also guarantee that you will receive the maximum compensation and we will not deduct a success fee from your damages, unlike other law firms who generally take 25% of your recovered compensation.

Time Limits to make a claim

One other thing to consider is the Limitation Act 1980. This is essentially a legal time limit which means that a claim must be commenced within 3 years of the injury or harm having occurred. There are exceptions to this rule and limitation is a complex area of law. You should take specific legal advice on this subject, which your Solicitor will be able to provide.

I’m worried about finances. How would I finance my claim?

The bad news is that legal aid funding for medical negligence was withdrawn as part of the Legal Aid, Sentencing and Punishment of Offenders Act 2012, in all but a very limited number of cases involving specific injuries to children during pregnancy, birth and the initial post-natal period.

The good news is that there are medical negligence Solicitors who take on cases on a ‘No Win No Fee’ basis. Such claims are usually taken on under what’s called a Conditional Fee Agreement, or CFA. This just means that if the claim is not successful, the Solicitor will not charge a fee. In the event of a successful claim a Success Fee would normally be charged. The success fee would be a percentage of the final compensation awarded and would usually result in a deduction from your damages.

However at Been Let Down, we guarantee that you will keep the maximum compensation as we do not deduct success fees from your damages in cases against the NHS. Most firms charge their clients considerable success fees for these types of claims which can mean your compensation is reduced by up to 25%. On a £100,000 claim, this would mean you would only receive £75,000. This firm will not charge you a success fee and you will receive your compensation in full with no deduction of success fee.

There are also other financial considerations to be made that your Solicitor should advise you of, such as whether you will need ATE Insurance. In some cases a claimant would actually be liable to pay the defendants costs in the event of an unsuccessful claim, and further you may also need protection to cover you for the cost of obtaining experts reports should you lose your case. ATE Insurance covers your costs in these circumstances, ensuring that you are not left in a difficult financial predicament.

BLD — Specialist Professional and Medical Negligence Solicitors

At Been Let Down (BLD for short), we have a proven track record of many years of winning medical negligence claims for our clients. Due to our experience and the specialist knowledge we have accumulated in this field, we know that we can beat the terms offered for Success fees with other legal firms and ATE Insurance by other Solicitors. What’s more, unlike with many other legal firms in this field, at BLD you will always be speaking to an experienced Solicitor from the very first day. We will listen sensitively to the details of your circumstances, and advise on whether we think you have grounds for a claim with at least a reasonable chance of success.

If we determine that you do, then we will most likely offer to take on your claim on a No Win No Fee Basis. Just give us a call on our Freephone number or fill in our quick initial claim form on our website. One of our experienced Solicitors will call you back promptly do discuss your case further. All initial consultations are free and on a no obligation basis. Contact us and let us help you get the compensation that you deserve.

« Back to all blogs
0800 234 3234 OR 0151 321 1000