CLINICAL & PROFESSIONAL
NEGLIGENCE EXPERTS
 

Complaints
Procedure Policy -
Been Let Down?

Complaints Procedure

If you are not one of our clients but you have a complaint about this website, please email complaints@beenletdown.co.uk, or write to us at our registered address:

Been Let Down
5th Floor, The Plaza,
100 Old Hall Street,
Liverpool, L3 9QJ

Mark your correspondence clearly for the attention of the Complaints Director.

We endeavour to respond to non-client complaints within eight weeks.

If you are one of our clients and wish to make a formal complaint, please click here to view our formal complaints procedure.

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0800 234 3234 OR 0151 321 1000