If you are not one of our clients but you have a complaint about this website, please email firstname.lastname@example.org, or write to us at our registered address:
Been Let Down
5th Floor, The Plaza,
100 Old Hall Street,
Liverpool, L3 9QJ
Mark your correspondence clearly for the attention of the Complaints Director.
We endeavour to respond to non-client complaints within eight weeks.
If you are one of our clients and wish to make a formal complaint, please click here to view our formal complaints procedure.