Any documentation we obtain which relates to your claim such has medical records, care records, police reports and records will be held securely in locked cabinets with only certain individuals are able to access the documents.
We also recognise that information held on our electronic case management system needs additional safeguards to ensure that confidential information held on the case management system can only be viewed by certain individuals. We have installed heightened security on our computer system to ensure that confidentially is never compromised.You can therefore be rest assured that you’re most private and personal information will be held in a secure way.It is important for you to understand that the information and evidence you provide to us will form the basis of your abuse claim. It will become necessary at some point for certain parties involved in the litigation process such as the defendant and/or the defendant’s representatives. To have access to your personal data and information. We will assure you that no information will be disclosed without your prior authority.