Duty of confidentiality
All Solicitors are bound by strict confidentiality in accordance with our professional conduct rules. Here at been let down — professional negligence Solicitors, we take client confidentiality very seriously. We understand that a decision to come forward and bring a civil action for damages due to historic child abuse takes courage and a lot strength.
Everything you discuss with us will remain confidential. Any documentation we obtain which relates to your claim such has medical records, care records, police reports and records will be held securely in locked cabinets with only certain individuals able to access the documents.
We also recognise that information held on our electronic case management system needs additional safeguards to ensure that confidential information held can only be viewed by certain individuals. We have installed heightened security on our computer system to ensure that confidentially is never compromised.
You can therefore be rest assured that your most private and personal information will be held in a secure way.
It is important for you to understand that the information and evidence you provide to us will form the basis of your abuse claim. It will become necessary at some point for certain parties involved in the litigation process such as the defendant their legal representatives and the courts, to have access to some of your personal data and information. We will assure you that no information will be disclosed without your prior authority and we will discuss the issue of disclosure in detail with you to ensure you are informed and comfortable with the procedure.
All initial enquires with our legal team are free, confidential and there’s no obligation to proceed. We can visit your home, you can come and see us at our offices, we can discuss over the telephone and SKYPE. We are willing to make you free as comfortable as possible when making the initial step to tell us what has happened.