Terms and Conditions

These terms and conditions (“Terms”) apply to the entire contents of this website.  Please read these Terms carefully before using this website.  Using this website indicates that you accept these Terms.  If you do not accept these Terms, please do not use this website.

  1. Application

1.1     This website is provided by Been Let Down which is a trading name of Armstrong Solicitors Limited (“we, us, our”) of 5th Floor, The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ.  We are authorised and regulated by the Solicitors Regulation Authority.
1.2     These Terms are an agreement between you and us and sets out the conditions upon which you may access the information available on this website
1.3     We are able to change these Terms, at any time and notification will be by posting an updated version of these Terms on this website, at which point they are effective
1.4     If you continue to use of this website after any changes as detailed in clause 1.3 it will constitute consent to such changes in the terms of business.
1.5     All information and opinions contained on this website are only provided as a general guide. They are not intended to be construed or interpreted as legal advice.  Any such information and opinions are not to be relied upon or should be treated as a substitute for specific advice.  You should seek specific legal advice on circumstances particular to you.

  1. Access to the Website

2.1     Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our control.
2.2     We reserve the right to, without notice, withdraw the availability of this website or any of its content and/or any of its functions, information or services.
2.3     We cannot guarantee uninterrupted and/or reliable access to this website and we make no guarantees whatsoever as to its operation, functionality or otherwise.

  1. Permitted Use of the Website

3.1     We will allow you to view, download and print out content from this website providing it is for your personal use and only in accordance with these Terms.  All other copying whether electronic, hard copy or other format is prohibited and all other rights are reserved
3.2     You shall only use this website in a manner consistent with these Terms and in such a way that you comply with all applicable laws and regulations and, in particular, you shall not;
3.2.1     seek unauthorised access to our network or any aspect of this computer system.
3.2.2     insert or knowingly or recklessly seek to send, transmit or distribute a virus into this network.
3.23     actively assist, encourage or permit any other person to do that described above in 3.2.1 and 3.2.2.

  1. Intellectual Property Rights

    All copyright and all other intellectual property rights in this website all design, text, graphics and the selection or arrangement thereof) including but not limited to remain our property.

  2. Links to Third Party Websites

5.1     This website may at times contain links to websites which are not ours but are owned and operated by third parties.  We do not make representations or warranties as to the accuracy or completeness of information contained on sites which we have links with or as to the suitability or quality of any of products or services mentioned
5.2     These links to third party websites are for your information and convenience only. They are not an endorsement of the content.
5.3     We accept no liability for any damage or loss, howsoever caused, in connection with use of or reliance on any information, material, products or services contained or accessed through any such linked website.
5.4     In the event that you decide to link to any third party website, and use any information or enter into any contract for the supply of goods or services from such third party, you do so at your own risk.

  1. Complaints Procedure

6.1       We aim to deliver a first class service every time to our clients.  We do however realise that sometimes things can go wrong and we welcome feedback as an opportunity to improve our service and will deal with any complaints that you may have.  If something is wrong, we will do our best to put it right.  We have a complaints procedure which is described below and is designed to make sure your complaint is dealt with quickly and fairly.

Who to Contact

Please address any complaints in writing FAO Samantha Moss and post to us at The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ.  The complaints will be dealt with in accordance with our internal complaints procedure.

  1. Liability

7.1     We make every effort to ensure that the information contained on this website is accurate, complete and up-to-date, we do not make representations or warranties, either express or implied, as to the accuracy, completeness or fitness for purpose of such information.
7.2     We do not make any representations or warranties, express or implied, that this website or any software of any nature available on, downloaded or otherwise obtained from it, will be free from defects or viruses.
7.3     We make no representations or warranties as to whether the information available on this website complies with the regulatory regime of countries from which the pages of this website may be accessed
7.4     We shall not be liable for loss or damage whatsoever and howsoever incurred including direct, consequential or indirect loss or damage, or any loss or damage to goodwill or profits or any anticipated loss of savings incurred by you, loss of data, loss of business opportunity, or economic loss whether arising in tort, contract, equity or otherwise and arising out of, in relation to, or in connection with your access to, use of, or inability to use this website
7.5     All terms are to be construed in accordance with the Laws of England and Wales.

  1. Privacy Policy

8.1    This Website is owned and operated by Been Let Down which is a trading name of Armstrong Solicitors Limited, who is the ‘Data Controller’. We understand that you take the privacy of your information and how it is used and shared very seriously and we will only use your personal information in accordance with current data protection law in the UK and our privacy policy.  Our full privacy policy is available to view on this website and can be viewed by clicking on the following link.

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Frequently asked questions

Our FAQs can give you a good overview of the things you need to know

Beenletdown is a trading name of Armstrong Solicitors Limited, a company registered in England & Wales (Company number 05770681) and an incorporated practice recognised, authorised and regulated by the Solicitors Regulation Authority. A list of the directors is available for inspection at the below address. By using this website, you expressly agree to be bound by this disclaimer and that your use of this website is at your own risk. Clear here to view the full disclaimer.

© 2017 Been Let Down
Registered Office: 5th Floor, The Plaza,
100 Old Hall Street, Liverpool, L3 9QJ.
Company Reg No. 05770681 VAT Reg No. 889964354