Our website uses cookies to help improve your experience.

Please visit our Cookie Policy for more information.


Medical Negligence Solicitors

Accident & Emergency (A&E) Negligence Claims

Accident & Emergency (A&E) departments tend to be one of the busiest parts of a hospital. It's also where many patients experience medical negligence. If you’ve suffered harm because of mistakes made in an A&E department, you may be entitled to claim for A&E compensation. At Been Let Down, we understand how stressful and painful this experience can be, and we’re here to help you claim the justice you deserve. Contact us today to start your claim.


Rated "Excellent"
with 724 reviews on
ReviewSolicitors Logo
Cropped,Photo,Of,Man,Possibly,With,Depression,Sitting,In,Hospital

Why choose Been Let Down as your A&E negligence solicitors?


Cropped,Photo,Of,Man,Possibly,With,Depression,Sitting,In,Hospital

When you have been let down by medical professionals, you need a law firm you can trust. Here is why thousands of clients choose us for their A&E claim: 

  • Specialist expertiseOur legal team are approved by the Solicitors Regulation Authority, some of which have over 15 years’ experience in complex medical negligence claims.
  • Proven success – We have a high success rate across England and Wales and are ranked in The Legal 500 and Chambers and Partners
  • No-win, no-fee – You pay nothing upfront and nothing at all if your claim is unsuccessful.
  • Independent reviews – Our clients consistently rate us highly for professionalism and compassion, with many positive reviews.

Start your claim online

How to make an A&E negligence claim

Step 1

Contact Us: Get in touch with us within 3 years of the negligence. Call us or request a call back for free initial advice.

Step 2

Case Review: Our specialist legal team will assess your initial claim and gather records and expert evidence. This will help us to establish whether you can make a successful claim.

Step 3

Letter of Claim: If your case is strong, we will notify the Defendant.

Step 4

Settlement or Court: Most cases settle, but we will fight for you if Court action is needed.

By speaking to us today, you can move towards seeking the A&E compensation you deserve. So, if you think you have a case, please call our legal team and they will take you through every stage of the A&E claims process.

Request a Call Back

If you think you have a Medical Negligence claim, or if you simply want to discuss a potential claim and have us assess it for you, please complete this form and one of our trained advisors will call you back.

All initial enquiries with us are completely free and there’s no obligation to proceed once we have discussed your claim.

Request a Call Back

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Choose a preferred time for us to call you back
This field is hidden when viewing the form

Bond Turner Tracking:

Carla Duprey Been Let Down

Here is what our experts say

Carla Duprey Solicitor in our Medical Negligence Team (Liverpool) says:

“If you or a loved one have suffered medical negligence, we are here to help you and support you in your case. We have over 15 years’ experience in investigating these cases and achieving justice for patients and their families. It is incredibly important that health professionals are held to account and that these same mistakes do not happen to other people. It is equally important you are compensated when things go wrong and you are left harmed and financially vulnerable.”

FAQs about A&E claims


According to NHS Resolution, 13.3% of clinical negligence claims originate from emergency medicine. Common causes of A&E negligence include:

  • Rushed decisions – high pressure environments can lead to errors.
  • Missed diagnosis – symptoms overlooked, causing delays in treatment.
  • Medical misdiagnosis – incorrect treatment leading to harm.

Negligence in A&E can result in serious complications, such as:

  • Head or brain injuries due to a missed concussion diagnosis.
  • Spinal and orthopaedic injuries from delayed treatment.
  • Advanced infection, including sepsis, which can result in fatal negligence.
  • Incorrect medication causing harm.

Here are common things that can go wrong and result in A&E compensation claims being made:

  • Failure to properly examine you or carry out appropriate tests.
  • Failure to take an x-ray, so a broken bone or fracture is not spotted.
  • Failure to correctly review a medical image, or in some cases, at all.
  • Inaccurate reporting of test results.
  • Failure to get full patient history.
  • Failure to arrange follow-up or to refer you to a more specialised department.
  • Misdiagnosing your illness or condition.
  • Delays in treatment.
  • Sending you home when you should be in the hospital.
  • Giving inappropriate medication or treatment which causes you harm.

Yes, our solicitors and lawyers will guide you through the process and help you secure the compensation you deserve. 


Generally, you have three years from the date of negligence or when you became aware of it. Exceptions apply for children and incapacitated adults.


No matter how busy an A&E department is, the medical team working there still owes you a duty of care, and A&E negligence is not acceptable. Compensation can help cover loss of earnings, treatment costs and the impact on your life.

Take the first step today


You shouldn’t have to carry the burden of A&E negligence alone. Contact our expert team now for free confidential advice and start your journey towards justice.

Call us on 0800 234 3234 or contact us online and one of our A&E negligence solicitors will call you back.